These Terms & Conditions constitute the complete legal agreement between you and ze99 governing your use of our platform, games, sportsbook, promotions, and all associated services. Please read them carefully before creating an account or placing any wager.
ze99 is strictly for adults aged 21 and above. Account registration requires CNIC-based identity verification. Any account found to be held by a person under 21 will be suspended immediately and all funds forfeited in line with applicable regulatory obligations.
Each player is permitted to hold one ze99 account only. Duplicate accounts, shared accounts, or accounts opened on behalf of another individual are strictly prohibited. ze99 reserves the right to void all winnings and close accounts found in breach of this rule.
ze99 uses certified Random Number Generator (RNG) technology across all casino games. Sports betting odds are set independently. Any attempt to exploit software bugs, collude with other players, or manipulate outcomes will result in immediate account closure and forfeiture of funds.
All ze99 accounts are denominated in Pakistani Rupees (PKR). Deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard are accepted. Withdrawals are processed to the same payment method used for the most recent deposit unless otherwise verified by the compliance team.
All bonuses and promotional offers are subject to wagering requirements detailed in the specific promotion terms. Bonus funds may not be withdrawn until wagering requirements are met. ze99 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
ze99 collects and processes personal data in accordance with our Privacy Policy. CNIC details, payment information, and account activity data are stored securely and are never sold to third parties. Players have the right to request data access or deletion via our support team.
In these Terms & Conditions, the following definitions apply:
By creating an account on ze99, accessing any part of the platform, or placing any wager, you unconditionally accept these Terms & Conditions and all policies incorporated by reference, including the Privacy Policy and Responsible Gaming Policy. These Terms form a legally binding agreement between you and ze99.
If you access the ze99 platform on behalf of a business entity or organisation, you represent that you have the authority to bind that entity to these Terms. ze99 does not accept corporate or business account registrations for the purposes of gambling activity.
ze99 reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following any such changes constitutes acceptance of the revised Terms. Material changes will be communicated via the platform or by email to registered account holders.
To be eligible to register and use ze99, you must meet all of the following conditions:
During registration, you are required to provide accurate, complete, and truthful information including your full legal name, date of birth, residential address, email address, and a valid Pakistani CNIC number. ze99 will conduct identity verification (KYC) before processing any withdrawal request and reserves the right to request KYC documentation at any time.
Each individual is permitted to hold a maximum of one (1) ze99 account. Duplicate accounts detected by ze99's systems will be merged or closed at ze99's sole discretion, with any bonus winnings voided and the net Real Money Balance returned to the player.
You are solely responsible for maintaining the confidentiality of your ze99 account login credentials, including your username and password. ze99 will not be liable for any loss or damage resulting from unauthorised access to your account where you have failed to maintain adequate security over your credentials.
You must notify ze99 immediately if you suspect any unauthorised access to your account by contacting support at the email address provided in these Terms. ze99 may suspend your account as a precautionary measure during any investigation into suspected unauthorised access.
ze99 reserves the right to close or suspend any account where it reasonably believes the security of the account or the integrity of the platform is at risk. In such cases, ze99 will make reasonable efforts to contact the account holder before taking action.
All transactions on the ze99 platform are conducted in Pakistani Rupees (PKR). ze99 accepts deposits via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard. Minimum and maximum deposit limits are displayed within the cashier section of your account and are subject to change at ze99's discretion.
Withdrawals are processed to the same payment method used for the player's most recent verified deposit. ze99 does not process withdrawals to third-party accounts, accounts held in names other than the registered account holder, or payment methods not previously used for a deposit on the same account.
ze99 does not charge transaction fees for standard deposits or withdrawals. However, your payment provider may apply their own charges, for which ze99 bears no responsibility. Any costs related to currency conversion outside the PKR-native platform are similarly the responsibility of the Player.
ze99 offers a range of bonuses and promotional offers to registered players from time to time. All promotions are subject to the specific terms communicated at the time the offer is made, which are incorporated into and form part of these Terms & Conditions.
ze99 reserves the right to modify, suspend, or permanently withdraw any promotional offer at any time and without prior notice. ze99 also reserves the right to decline a player's participation in any promotion at its sole discretion.
All bets placed on ze99 are subject to the specific rules governing the relevant game or sports market. These rules are displayed within the platform at the point of play. In the event of any conflict between these Terms and the specific game or sport rules, the specific rules shall take precedence for that particular game or market.
For sports betting, including cricket, PSL, snooker, UFC, and football markets:
For casino games, including slots, live baccarat, roulette, blackjack, Teen Patti, Andar Bahar, and virtual games, all outcomes are determined by certified Random Number Generator (RNG) technology or by live dealer procedure, as applicable. Results are final once confirmed by the system and displayed to the player.
The following conduct is strictly prohibited on the ze99 platform:
ze99 is committed to promoting responsible gaming for all Pakistani players. Gambling is intended to be a form of entertainment. If gambling is causing financial stress, relationship problems, or emotional distress, ze99 strongly encourages you to use the responsible gaming tools available within your account.
ze99 enforces the 21+ age restriction through CNIC-based KYC verification on all accounts. Players who believe they may have a gambling problem are encouraged to seek independent support and to use ze99's self-exclusion tools without delay. For more information, visit our Responsible Gaming page.
All content on the ze99 platform — including but not limited to the ze99 brand name, logo, website design, graphics, game content, software, text, and promotional materials — is the intellectual property of ze99 or its licensed third-party providers. All rights are reserved.
You are granted a limited, non-exclusive, non-transferable licence to access and use the ze99 platform for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any ze99 content without prior written authorisation from ze99.
To the maximum extent permitted by applicable law, ze99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, business interruption, or reputational harm.
ze99's total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the total amount deposited by you on the platform in the thirty (30) days preceding the event giving rise to the claim.
ze99 makes no warranty that the platform will be continuously available, error-free, or free from viruses or other harmful components. Scheduled maintenance, technical upgrades, and circumstances beyond ze99's reasonable control may result in temporary service interruptions. ze99 will use reasonable efforts to minimise such interruptions and to notify players in advance where practicable.
ze99 reserves the right to suspend, restrict, or permanently close any player account at any time and for any reason, including but not limited to breach of these Terms, suspected fraud, AML concerns, regulatory obligations, or commercial decisions.
Where an account is closed by ze99 without cause attributable to the player, any verified Real Money Balance will be returned to the player via their most recently used payment method within a reasonable timeframe. Bonus Funds are non-refundable under all circumstances.
You may request voluntary account closure at any time by contacting the ze99 support team. Upon closure, any pending bets will be settled in accordance with the applicable game or sport rules, and any remaining Real Money Balance will be processed for withdrawal to your verified payment method.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which ze99 holds its international gaming licence. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction, unless otherwise agreed in writing between ze99 and the player.
In the event of a dispute regarding a bet settlement, game outcome, or account decision, you must first contact ze99's customer support team to attempt resolution. ze99 will respond to all formal dispute submissions within five (5) business days. If a dispute cannot be resolved through internal channels, ze99 will refer the matter to the dispute resolution mechanism provided under its gaming licence.
ze99 reserves the right to amend these Terms & Conditions at any time. Amendments will be published on this page with an updated effective date. Where changes are material — such as changes to withdrawal conditions, wagering requirements, or account termination rights — ze99 will endeavour to provide at least seven (7) days' notice via email or an in-platform notification before the amended terms take effect.
Your continued use of the ze99 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease using the platform and may request account closure in accordance with Section 12 of these Terms.
If you have any questions, concerns, or formal complaints regarding these Terms & Conditions or any aspect of the ze99 platform, please contact our support team. All queries are handled in English and responded to within one (1) business day for standard enquiries and within five (5) business days for formal complaints.
ze99 is operated under an international gaming licence. All formal regulatory complaints must be submitted in writing to the support email address above, clearly marked as a "Formal Regulatory Complaint" in the subject line. ze99 will acknowledge receipt within 48 hours and provide a full response within the timeframe required by its licence obligations.
You have reviewed the ze99 Terms & Conditions. Play cricket betting, slots, and live casino in PKR — with JazzCash and EasyPaisa deposits. 21+ only. Please gamble responsibly.